Our First Notice Unit is staffed with fully trained and knowledgeable claim support professionals. Our employees have a clear understanding of the importance of immediate new claim input so that timely contact can be established. More importantly, they are trained to gather critical claim information and data, and they are tasked with ensuring that your claim data is entered accurately and without error.
Using predictive modeling techniques, we are able to recognize claims that require immediate escalation to Management, enabling us to take early and appropriate action on each new claim received.
Our clients have the ability to report new claims via e-mail, online, or by telephone. Outstanding client service is our first priority.
We can customize any program's First Report and Intake needs on a client-by-client basis to ensure that we are meeting your needs and that your new claims are given our full attention the moment they are reported to us.
To report an accident, please call: 1-800-966-5562 and ask for our Injury Intake Department or fill out our secure online form below. Download PDF verions of the First Report of Injury here